Cancellation policy
Monthly Subscribe & Save
When you select “Subscribe and Save,” you are purchasing an automatically renewing monthly subscription. Please review these terms before checkout.
Recurring orders and authorization
Your selected quantity will be delivered approximately once each month until you cancel. By completing checkout, you expressly authorize Peak Origin and its payment providers to charge your chosen payment method automatically for each recurring order, including the displayed product price, applicable taxes, and any shipping charges disclosed at checkout.
Subscription savings and shipping
The current Subscribe & Save offer provides 15% off eligible recurring product prices. Eligible subscription orders receive free standard shipping where a $0 subscription shipping rate is confirmed at checkout. Discounts and shipping offers do not include duties, taxes, brokerage, expedited service, or unsupported destinations. We may change prospective subscription pricing or benefits by giving reasonable advance notice as required by law. You may cancel before the change takes effect.
Cancel, pause, or change
You may cancel at any time without a cancellation fee by using the subscription-management option in your customer account, where available, or by emailing twbusinesssupport@gmail.com. Include the email and order number associated with the subscription.
Submit cancellation or change requests at least 48 hours before the next scheduled charge so we have time to process them. Cancellation takes effect for future renewal orders that have not already been charged or entered processing. If a renewal has already been processed, we cannot guarantee cancellation of that shipment; the Return and Refund Policy will apply.
Payment failures and availability
If payment fails, we or our subscription provider may retry the payment and notify you. We may pause or cancel a subscription after repeated failures, suspected fraud, product discontinuation, legal restrictions, or inability to fulfill. If a product is unavailable, we may delay the shipment, contact you about an alternative, or cancel and refund the affected charge. We will not substitute a materially different product without consent.
Returns and refunds
Subscription orders are subject to the same Return and Refund Policy as one-time orders. Cancelling a subscription does not automatically refund an order that has already been charged or shipped. Unopened eligible products may be returned within the stated 30-day period, and damaged, defective, or incorrect products will be addressed as described in that policy.
Reminders and communications
We may send transactional emails concerning upcoming orders, payments, failures, shipment, or changes. Keep your email, address, and payment details current. Transactional subscription messages are necessary to administer the service even if you unsubscribe from marketing.
Your statutory rights
Nothing in this policy limits rights or remedies that cannot be waived under applicable consumer-protection law.
Contact: twbusinesssupport@gmail.com
Last updated: September 14, 2026